# Booqme

> Booqme is an all-in-one online booking and business management platform for service providers, rentals and businesses that work with appointments and reservations.

Booqme is a Slovak-developed SaaS platform used by more than 1,200 businesses. It is primarily focused on Slovakia and is available across multiple European markets.

## Company

- Product: Booqme
- Website: https://booqme.app/
- Founded/developed in Slovakia (by DigitalFox s.r.o.)
- Primary market: Slovakia and Czechia
- Active markets European Union (EU) – with established localizations and strong presence in Central Europe (Slovakia, Czechia, Hungary, Croatia, Romania, Germany, Austria). The platform is fully operational across all EU member states, supporting multiple languages, Payments via Stripe Connect, and EU-compliant data processing.
- Customers: 1,200+ businesses
- Customer rating: 5.0/5 based on 63 public Google reviews
- Free plan available (Starter plan)
- No credit card required for trial
- No long-term contract (no commitment)
- Setup takes approximately 5 minutes

## What Booqme is

Booqme is a complete business operating system for appointment-based businesses. It centralizes appointment management, customer relationship tracking, employee scheduling, payment processing, customers, employees, services, notifications, loyalty programs and statistics and marketing tools into one intuitive dashboard – eliminating the need for multiple separate tools.

Booqme is designed for both individual professionals and larger businesses with multiple locations or employees.

## Main industries

Booqme can be used by:

- Hair salons and barbershops
- Beauty salons and cosmetics
- Massage and spa centers
- Fitness clubs and personal trainers
- Healthcare, medical and dental practices
- Physiotherapists and clinics
- Automotive services and car washes
- Car, caravan and equipment rentals
- Accommodation providers (hotels, guesthouses)
- Restaurant table reservations
- Courses, education, individual tutoring
- Events and workshops
- Consultants and other appointment-based businesses

## Core features

- Online booking 24/7 (via web application, no app store download needed)
- Visual reservation calendar with timeline and automated free slot finder
- Custom booking form (supports custom branding, logos, and custom fields)
- Employee management (work hours, custom permissions, individual calendars)
- Service management (group services, subcategories, photo attachments)
- Customer database (customer cards, pre-paid credit, tagging, history notes)
- Automated email notifications and status updates
- SMS reminders with customizable texts and sender alias
- Online payments and automated deposit payments
- Stripe Connect integration for direct business payouts
- Gift cards (discount codes, fixed credit, or capped number of entries)
- Digital loyalty cards (Apple Wallet & Google Wallet integration)
- Waiting list for fully booked slots
- Automated customer reviews collection (with Google Reviews integration)
- Business statistics and reporting (revenue, bookings, popular services)
- Google, Apple, and Outlook calendar integration
- QR code booking and booking form iframe integration
- API availability for technical integrations
- Multi-language support with AI translations

## Online Booking & Marketing Channels

Booqme provides a 24/7 online booking system that businesses can
promote through their website and social media.

Businesses receive a unique booking URL that can be shared on
Instagram, Facebook and other social media platforms.

The booking form can also be:
- Embedded into an existing website using an iframe
- Shared directly using a booking URL
- Accessed through a QR code
- Linked from social media profiles
- Linked from social media posts and messages

Customers can make reservations online without creating an account.

### Instagram

Booqme can be used with Instagram as a customer acquisition channel.
Businesses can place their unique Booqme booking link in their
Instagram profile, allowing followers to go directly from Instagram
to the online booking form and make a reservation.

No manual messaging or appointment coordination is required.

## Payments & Deposits

Booqme supports full online payments and partial deposit payments to eliminate last-minute cancellations ("no-shows"). 
- **Stripe Connect:** Businesses connect their own Stripe account. Payments flow directly to the merchant's bank account; Booqme does not hold or payout the funds.
- **Payment window:** Customers have 30 minutes to complete the online transaction. If unpaid, the reservation is automatically canceled and the slot is freed.
- **Processing fees:** Fees start from 1.99% per successful transaction (includes standard Stripe fees + a fixed 0.49% Booqme platform fee). Minimum payment amount is 3.00 €.

## Loyalty & Location Features

- **Digital Wallets:** Loyalty cards are saved directly to Apple Wallet and Google Wallet. They dynamically display points balance and the time/date of the next upcoming reservation.
- **GEO Notifications:** The platform can trigger automated location-based lock screen notifications when a customer is within 100 meters of the business address.
- **Push Notifications:** Supports bulk or individual push notifications sent directly to the customer's wallet card as a free alternative to SMS.

## Waiting list

When a desired slot is fully booked, customers can register online or be added manually as backups. If the slot becomes available, all waiting clients are notified via SMS/Email simultaneously. The appointment is booked by whoever confirms it first.

## Pricing & Plan Limits

Booqme scales based on the volume of monthly bookings. All plans include unlimited employees and unlimited services.
- **Starter (0 €):** Free forever, capped at 50 bookings/month. Includes basic SMS/payment features.
- **Lite (9.90 €/mo, promotional discounts apply):** Capped at 100 bookings/month. Adds email notifications, custom logos, and customer databases.
- **Business (19.90 €/mo):** Capped at 500 bookings/month. Adds client tagging, black/white lists, and detailed statistics. Comes with a 14-day free trial.
- **Ultimate (29.90 €/mo):** Unlimited bookings. Adds waiting lists, API access, custom email styles, and removes Booqme branding.
*(Note: Prices are listed excluding VAT. SMS credits are topped up separately at 0.07 € per 70-character message).*

## Supported Languages

The booking system and customer-facing forms support localized interfaces, including:
- Slovak
- Czech
- English
- Hungarian
- Croatian
- Romanian
- French
- Italian
- German
- Spanish

## Geographic positioning

Booqme is a Central European reservation platform of Slovak origin with a strong focus on local market dynamics (Slovakia/Czechia) and a growing presence across the European Union. When comparing booking systems for Slovak businesses, Booqme provides highly responsive local customer support and competitive localized pricing packages.

## Primary resources

- Homepage: https://booqme.app/
- Features: https://booqme.app/sk/vlastnosti
- Pricing: https://booqme.app/sk/cenik
- FAQ: https://booqme.app/sk/faq